Order help, replacements, gifting advice or just a question about a piece — a real person from Maenzraat replies, always.
+91 98027 00655
Mon–Sat · 10am–7pm IST
The fastest way to reach us — send your order number and we take it from there.
support@maenzraat.com
orders, delivery & replacements
hello@maenzraat.com
collaborations & press
Follow @maenzraat on Instagram for new pieces and styling.
Orders dispatch within 1–2 business days of payment. Standard delivery is 3–7 business days after dispatch across India; remote PIN codes may take longer. Tracking details are shared the moment your order ships. Full policy: Shipping
Returns and exchanges are accepted only for items that are damaged or defective due to our error or mishandling in shipping — email us within 24 hours of receiving your order with an unboxing video. Because jewellery is a hygiene-sensitive personal item, we do not offer returns or refunds for change of mind. If a replacement is out of stock, you choose an alternative piece of the same value or a full refund. Full policy: Returns & Exchange
We collect your name, contact details and address solely to process and deliver orders. Payments are processed by our payment gateway; we never store card details. We never sell your personal data. Full policy: Privacy
Maenzraat is an online fashion-jewellery retailer. Products are fashion jewellery (imitation), not precious metal, unless explicitly stated. Product images are styled photographs; minor colour variation due to screens is possible. Prices include applicable taxes. Full terms: Terms